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ixlayer Implements Multi-Lingual Support for COVID-19 Testing and Vaccine Monitoring

Including Spanish, French and Italian

by Eva Semel
December 23, 2020
in Health
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ixlayer, a leader in technology-based solutions for diagnostic testing, unveiled multi-lingual support for COVID-19 testing, vaccine distribution, and monitoring. ixlayer currently hosts various languages, including Spanish, French, and Italian, with additional languages in development. The multi-lingual capabilities are available immediately and available to all current and future clients.

Millions of people can be left behind when I.T. development places English language support first. The rapid distribution of tests, vaccines, and increased need for monitoring can leave non-English speaking and ESL health care workers and patients without information vital to the process. ixlayer identified this gap and quickly adapted to supplement existing systems on the market and provide multi-lingual support.

“Providing information about vaccines is vital to encouraging adoption and obtaining patient consent; it becomes nearly impossible if materials aren’t provided in a patient’s native language,” said Pouria Sanae, CEO of ixlayer. “ixlayer clients have the flexibility to create testing and vaccination programs that are seamless for non-English speakers. It is important to make sure these groups are not overlooked given the current outcome disparities in the pandemic.”

ixlayer’s COVID-19 Clinical Test platform and COVID-19 Vaccine Platform gather real-time data, including demographics on positive and negative tests by age, gender, and geographic location – quickly identifying trends and hotspots in disease transmission. This valuable information, combined with the ability to track patients throughout the vaccination process, including monitoring side effects, offers a complete end-to-end solution for governments and healthcare organizations to service patients in the language that makes them most comfortable.

Gaining full consent and providing sufficient resources for patients is crucial to the testing and vaccination process. For more information on how ixlayer can power testing and vaccination programs in a foreign language, visit ixlayer.com.

Eva Semel

Eva Semel

Assistant Managing Editor

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