360 Direct Video, a leading provider of sign language customer service solutions, is announcing its expansion into Canada through a partnership with Eversa, a distinguished deaf woman-owned linguistic services company.
360 Direct Video has revolutionized customer support through its innovative, state-of-the-art customer support platform. Committed to delivering optimal satisfaction in all consumer interactions, 360 Direct Video has established itself as a certified disability, minority, and women-owned business dedicated to accessibility.
Eversa is renowned for its comprehensive range of linguistic services aimed at improving accessibility for deaf and hard-of-hearing individuals in Canada. Eversa has been instrumental in breaking down barriers and prejudices that hinder the evolution of an egalitarian and equitable society.
This partnership represents a union of expertise, passion, and shared values. Both companies, run by deaf people, possess a deep understanding of the technical, cultural, and accessible options necessary to meet the needs of the deaf community. From recruiting strong deaf candidates to providing specialized training in sign language and managing quality assurance of representatives, 360 Direct Video and Eversa are unparalleled experts in their field. By joining forces, they aim to set a new standard for inclusive solutions not only in Canada but globally.
“We are thrilled to embark on this journey with Eversa,” said Craig Radford, CEO of 360 Direct Video. “Together, we will not only enhance accessibility for the deaf community in Canada, but also pave the way for a more inclusive future worldwide.”
Audrey Beauchamp, CEO of Eversa, echoed this sentiment, “This partnership represents a significant step towards opening the doors to sign language communication and our shared vision of creating a more equitable society. We look forward to leveraging our collective expertise to make a lasting impact.”
360 Direct Video and Eversa are committed to transforming customer service and accessibility globally through their combined knowledge and resources.
